As the business grows, so does the size of the decisions — management, hiring, marketing, margins, locations, cash, structure and where the owner should spend their time.
Employees can give opinions. Suppliers can give advice. Friends and family can support you. Very few people truly understand what it feels like to own and lead a multi-million-dollar trade business.
Not a Networking Group
This is a working Board.
No selling to other members. No passive participation. No hiding from the numbers.
Every member contributes. Every member is challenged. Every member is accountable.
What Happens in the Room
Business performance, openly reviewed.
Financial Performance
Revenue, gross profit, operating profit, cash and performance against plan.
Sales & Operations
Leads, booking, conversion, average sale, technician productivity and marketing return.
People & Leadership
Managers, hiring, retention, structure, accountability and leadership development.
Strategy
Growth, locations, service lines, capital allocation, owner priorities and long-term direction.
The Accountability Cycle
No forgotten action plans.
1
Report
What happened?
2
Review
Did you deliver?
3
Diagnose
What are the numbers saying?
4
Challenge
What aren’t you seeing?
5
Decide
What matters next?
6
Commit
What will you deliver?
Experience Across the Growth Journey
Advice shaped by businesses that have actually grown.
The Board is built on the same disciplines TAC uses in long-term advisory relationships: clear numbers, clear priorities, stronger leaders and consistent execution.
Long-term client
$1.4m → $25m
Client growth
$1.2m → $10.4m
Who Belongs in the Room
The quality of the Board matters more than filling every seat.
The strongest members are owners who can put their numbers on the table, talk candidly about what isn’t working, accept challenge and execute between meetings.
Good Board-member mindset:
“Here are my numbers. Here is where I need help. Tell me what you see.”